Included in the price of all our spa treatments is full use of the following facilities:
Stone Oven Sauna
Aromatic Crystal Steam Room
3 Experience Shower Sensations
Panoramic Relaxation Room
* Please note, guests are advised to bring robes from their bedroom *
This indulgent heat sequence will allow you to unwind in the elements that make East River Spa so unique and ensure you maximise the effects of your chosen treatments.
We understand that sometimes it is just easier to talk. We welcome any queries you may have and would be more than happy to devise tailored packages and advise on individual concerns and needs. Email us at firstname.lastname@example.org or call our spa team on +44 20 8820 8123.
The wet spa facilities are available for use but the relaxation lounge is not included in gym membership.
Guests may purchase a Leisure Pass for £25 to try out our facilities for 2 hours. This can be paid on the day but should be booked at least 48 hours in advance. Our relaxation room is only included for treatment and package bookings.
Entrance to the Spa
Entrance to the spa is through the main hotel entrance. Make your way up to the 1st floor of the hotel and walk across the glass walkway which will lead you directly into East River Spa.
Securing your booking and cancellation policy
Please note, a non-refundable deposit of 50% will be taken at the time of booking. We require 48 hours' notice for cancellations and amendments. In the event of needing to change your booking, we will transfer the deposit already paid to another date within the next 12 months. We are unable to issue refunds.
There is no access to the East River Spa and gym for persons under the age of 16.
If you arrive late for your scheduled appointment, we will endeavour to accommodate you, but cannot promise your full treatment time. You will still be charged the full price of the treatment.
All our treatments and packages are ideal for men. In particular we would strongly recommend treatments that are coded (m)
Please enquire at reception if you are interested in making a group booking (4-10 pax). We can tailor-make your day for any occasion.
Gift vouchers are available for all our spa experiences, from a single treatment to a full day spa package. All spa gift vouchers are valid for one year from the date of purchase, and these may be purchased online here at reception or by calling +44 (0) 20 8820 8123.