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terms of use

Web Content Display


By using this web site, you signify your assent to these terms and conditions of use. If you do not agree to these terms and conditions, please do not use this web site. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms and conditions at any time. Please check these terms and conditions periodically for changes. Your continued use of eastriverspa.com following the posting of changes to these terms and conditions (including eastriverspa.com Privacy Policy and Trademark Notice) will mean you accept those changes.


Please note, a non-refundable deposit of 50% will be taken at the time of booking. We require 48 hours' notice for cancellations and amendments. In the event of needing to change your booking, we will transfer the deposit already paid to another date within the next 12 months. We are unable to issue refunds.


This site is owned by Edwardian London Management Services Limited* a member company of Edwardian Group Limited which owns and operates East River Spa at Radisson Blu Edwardian New Providence Wharf hotel. Edwardian Group Limited is also the parent company of other subsidiaries which own and operate other hotels, in London and elsewhere in the UK each of which trades as a Radisson Blu Edwardian Hotels.  References to "we," "us," or "our" herein are to London Edwardian Management Services Limited. No material from this web site may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that a person may download one copy of the materials on any single computer for his or her personal, noncommercial home use only, provided all copyright and other proprietary notices are kept intact on such a copy.

All trademarks, logos, service marks, trade names and trade dress are proprietary to Edwardian London Management Services Limited or other companies owned by Edwardian Group Limited or by third party licensors. Nobody may frame or utilise framing techniques to enclose any of our trademarks, logos, or other proprietary information (including images, text, page layout, or form) without the prior express written consent of the proprietor. Nobody may use any meta tags or any other "hidden text" utilising Edwardian Group Limited companies' names, trademarks or other proprietary information without prior express written consent of the proprietor.

To obtain permission to reuse or republish electronically any of the proprietary material on this web site, please contact permissions@radisson.com


Nobody may use the web site unless they are at least 18 years of age and can enter into binding contracts (our web site is not available for use by minors). Please note that the minimum check-in age may vary from property to property. For questions on the minimum check-in age for a specific property, please contact the property directly prior to making the reservation. A valid credit card is required at check in for payment authorisation. Each user of the web site is responsible for maintaining the secrecy of their passwords, login and account information and will be financially accountable for all uses of the web site by the user and anyone using the user's password and login information. The web site may be used only to make legitimate reservations or purchases. The web site may not be used to make any false, fraudulent or speculative reservation or any reservation in anticipation of demand; nor to post or transmit any unlawful, threatening, libellous, defamatory, obscene, indecent, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise violate any law; nor for any other purpose that is unlawful or prohibited by these terms and conditions. At any time and without advance notice or liability, a person's access to all or any component of the web site may be terminated or restricted.


The material in this web site could include technical inaccuracies or typographical errors and changes or improvements may be made to it at any time. The materials in this site are provided "as is" and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law. London Edwardian Management Services Limited (LEMSL) disclaims all warranties of merchantability and fitness for a particular purpose. LEMSL does not warrant that the functions contained in the material will be uninterrupted or error-free, that defects will be corrected, or that this web site or the server that makes it available are free of viruses or other harmful components. LEMSL does not warrant or make any representations regarding the use of or the result of the use of the material in this web site in terms of their correctness, accuracy, reliability, or otherwise. Each user (and not LEMSL) assumes the entire cost of all necessary servicing, repair or correction. The above exclusion applies save to the extent that any applicable law does not allow it. 

Elmsl is pleased to hear from users and welcomes comments and feedback regarding the web site and the products and services offered on it. It is company policy not to accept or consider unsolicited submissions of creative ideas, suggestions, or materials relating to the web site or the products and services offered on it. Company staff and consultants may be working on the same or similar ideas, so the policy is intended to avoid the possibility of future misunderstandings when projects developed by company professional staff and/or consultants might seem to others to be similar to their own creative work. 

Any submission of a creative suggestion, idea, notes, drawing, concept, or other information (the "Submission") sent to any member of Edwardian Group Limited shall be deemed, and shall remain, the property of the recipient. No submission shall be subject to any obligation of confidence on the recipient's part and the recipient shall not be liable for any use or disclosure of any Submission. Without limitation of the foregoing, the recipient shall exclusively own all now known or hereafter existing rights to the Submission of every kind and nature and shall be entitled to unrestricted use of the Submission for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the Submission.

No link of another's web site shall be made to the web site without express prior written consent from Elmsl. Elmsl reserves the right to disable links from any third party web site to the web site. Elmsl does not review or monitor any other web sites linked to the web site and is not responsible for the content of any such linked web sites. The inclusion of any link to another web site does not imply endorsement by any member of Edwardian Group Limited of the other web site. A person who links another's web site to this web site does so at that person's own risk.

Nobody may use any robot, spider, other automatic device, or manual process to monitor or copy the web site or the contents or information contained therein without the prior express written consent of Elmsl. Nobody may use any device, software or routine to interfere or attempt to interfere with the proper working of the web site or any transaction being conducted through the web site. Nobody may copy, reproduce, alter, modify, create derivative works, or publicly display any content (except for any information in which that person has an ownership interest) from the web site without prior express written consent from Elmsl or the appropriate third party.

Every user is required to ensure that information submitted via the website or by any other means (i) shall not contain any virus, trojan, worm, time bomb, cancelbot or other computer programming routine that is intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or information; and (ii) shall not create liability for or cause any member of Edwardian Group Limited to lose (in whole or in part) the services of any ISP or other suppliers.

Neither Elmsl nor any other member of Edwardian Group Limited accepts any liability for any damages or injury caused by, including but not limited to, any failure of performance, error, omission, interruption, defect, delay in operation of transmission, computer virus, or line failure; nor  for any damages or injury, including but not limited to, special or consequential damages that result from the use of, or the inability to use, the materials in the web site, even if there is negligence or an authorised Elmsl representative has been advised of the possibility of such damages. The above limitation or exclusion shall apply save to the extent that applicable law does not allow it. Total liability to a user for all losses, damages, and causes of action (in contract, tort including without limitation, negligence), or otherwise will not be greater than the amount paid by the user to access the web site.

Save for continuing respect for proprietary rights to names, trade marks and other proprietary information a user of the website may terminate its obligation to observe these terms and conditions if he or she ceases to use the website and destroys (a) all materials obtained from the web site, and (b) all related documentation and all copies and installations (together "Materials"). Elmsl may terminate a user's right to use the website immediately without notice if, in its sole judgment, the user has breached any of the terms and conditions, and upon termination, the user must destroy all materials.

Elmsl makes no promises that materials on eastriverspa.com web site are appropriate or available for use in locations outside the United Kingdom, and accessing eastriverspa.com web site from territories where its contents are illegal or unlawful is prohibited.  If a user chooses to access the web site from any location outside the United Kingdom, the user does so on the user's own initiative and the user shall be solely responsible for compliance with local laws. These terms and conditions are to  be governed by and interpreted in accordance with English law.

Each user represents and warrants that they have the legal right, power and authority to agree to the terms of this agreement on behalf of the user and any other person represented by the user as a member, buyer, supplier or other participating user of the web site. Use of the web site by a user shall constitute an electronic signature as defined by the Electronic Signatures in Global and National Commerce Act ("E-Sign") and the Uniform Electronic Transactions Act ("UETA") and a representation that you have formed, executed, entered into, accepted the terms of and otherwise authenticated an  agreement constituted by these terms and conditions and have acknowledged and agreed that this agreement is an electronic record for purposes of E-Sign, UETA and the Uniform Computer Information Transactions Act and as such is completely valid, has legal effect, is enforceable, and is binding on, and non-refutable by the user and any other person represented by the user as a member, buyer or supplier or other person on whose behalf the user is acting.

These terms and conditions constitute the entire agreement between the parties relating to the use of the web site. These terms and conditions may be changed at any time by Elmsl updating this posting.

*Edwardian London Management Services Limited is the administration company of Radisson Blu Edwardian Hotels.
Registered Office: 140 Bath Road Hayes Middlesex UB3 5AW
Registered in England No: [02800972]